How should Micaela's Hair Design Studio remedy a negative balance?

• A. Perform a top-up by adding funds from their bank into their Stripe account.
• B. Request refunds from customers.
• C. Close the account.
• D. Wait for payout.

Answer: (A)

When you have a negative balance, Stripe is asking you to add funds to bring the balance back to zero. The way to do this is to perform a top-up from your bank into your Stripe account. This directly replenishes the available balance so payouts can resume and Stripe can cover ongoing charges.

Other options don’t fix the situation: asking customers for refunds would actually reduce funds further, waiting for a payout won’t add money to cover the deficit, and closing the account doesn’t replenish the balance and leaves the outstanding amount unresolved. Top up now is the straightforward way to remedy the negative balance.